Description Do you thrive in a people-first environment, where every day brings fresh challenges and opportunities to connect with others? Our client in Encinitas is searching for a Customer Service Coordinator to manage various customer-facing responsibilities, ensuring smooth operations and positive experiences for both clients and internal staff. This role is perfect for someone who excels in scheduling, organization, and creating collaborative relationships within a vibrant atmosphere. Key Responsibilities: + Act as the key point of contact for customers, addressing their questions, concerns, and requests promptly. + Coordinate schedules to ensure timely delivery of services and efficient resource allocation. + Manage and log customer inquiries into the CRM system while maintaining detailed records of interactions and outcomes. + Collaborate with team members across various departments to address complex customer needs and resolve issues effectively. + Provide administrative support, including reports preparation, data entry, and document organization. + Assist in continually improving processes to enhance customer satisfaction and team productivity. Requirements + 2+ years of experience in a similar customer service or coordination role preferred. + Strong organizational and time-management skills, with the ability to juggle multiple priorities seamlessly. + Proficiency in CRM platforms (Salesforce, Zendesk, etc.) and knowledge of Microsoft Office Suite. + Excellent verbal and written communication skills, with a talent for building rapport with customers and associates. + A positive, solution-focused mindset with a strong customer-oriented approach. Why This Role? + Fun and supportive company culture with team-building activities and growth-focused initiatives. + Competitive pay and opportunities for advancement within the organization. + Engage in meaningful interactions and make a direct impact on client satisfaction and team success. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .