Customer Service Associate with English - Hybrid (F/M/D) Posting Start Date: 2/4/26 **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.** Job Description: **Job Overview** As a Customer Service Specialist, you will independently manage customer interactions, resolve order‑ and delivery‑related inquiries, and support coordination with production, sales, and finance teams. This role requires strong communication, problem‑solving, and organizational skills, as well as a customer‑focused mindset. **Your tasks:** + Act as the main point of contact for assigned customer accounts. + Process orders, returns, and delivery follow‑ups using ERP/CRM tools. + Collaborate closely with internal teams to ensure accurate and timely order fulfillment. + Monitor customer satisfaction and proactively address service issues. + Maintain up‑to‑date knowledge of processes to effectively support customers. + Prepare service performance reports and contribute to continuous improvement initiatives. **Your ideal background:** + Higher education (business, supply chain, languages, or any other field relevant to customer interaction). + 2–5 years of experience in customer service, order management, or a similar role, ideally gained in production or technology environments - or equivalent experience acquired in comparable settings. + Proficiency in CRM/ERP platforms (e.g., SAP, Salesforce). + Strong analytical and communication skills. + Ability to organize work effectively and manage multiple priorities in a dynamic environment. \#LI-HYBRID **ABOUT TE CONNECTIVITY** TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn (https://www.linkedin.com/company/te-connectivity/) ,Facebook (https://www.facebook.com/teconnectivity/) ,WeChat, (http://www.te.com.cn/chn-zh/policies-agreements/wechat.html) Instagram andX (formerly Twitter). (https://twitter.com/TEConnectivity) **Our Commitment to Transparent Hiring:** We are pleased to offer you an exciting total package that can also be flexibly adapted to your changing life situation - the well-being of our employees is our top priority! + Collaborative and friendly work environment + Extensive training and career growth opportunities + Life insurance + Private medical healthcare package + Employee referral bonus + Multisport co-financing + Performance-based bonus plans Great hiring starts with honesty, and we mean it. Our job postings are gender‑neutral, inclusive, and never ask for your past salary. We disclose the full salary range and all pay elements, including how they are calculated, upfront - before any employment decisions are made. At TE, we believe transparency isn’t a checkbox – it’s part of your experience with us. **IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD** TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity **never requests payment or fees** from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come **only from** **actual** **email addresses ending in @te.com** . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. **Job Locations:** Posting City: KRAKOW Job Country: Poland Travel Required: None Requisition ID: 147318 Workplace Type: Hybrid External Careers Page: Customer Service TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.