CUSTOMER SERVICE ASSOCIATE IV
TE Connectivity
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job OverviewStrengthens customer relationships by acting as a liaison between customer and any internal points of contact.
Job Requirements Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required. Investigating credit and debit requests and queries to issue credit/debit as necessary. Answering technical queries from customers using online technical references and to offer alternatives using available resources. Driving corrective actions and improvement projects that will raise customer satisfaction levels. What your background should look likeTypically requires 4 or more years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
Competencies Values: Integrity, Accountability, Inclusion, Innovation, TeamworkEOE, Including Disability/Vets
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