**Overview:** Aerotek has an immediate opening for a Customer Service Associate / Business Operations Associate at the corporate office in Mississauga, ON. Compensation: $47,000 CAD + $1,000 quarterly bonuses Reporting to the Business Operations Supervisor (BOS), the Business Operations Associate (BOA) isresponsible for ensuring the highest level of customer service, to external customers as well as corporateand field office employees. The BOA is a proficient expert in the management and collection of customeraccounts, processing of contractor payroll and support of field offices. Qualities include: Building teamand customer relationships, conflict resolution, professionalism, the ability to employ the Aerotekcommunication model as appropriate, and the ability to adapt to changes in the workplace. **Essential Functions of the Business Operations Associate:** • Support liaison for general field office questions including but not limited to corporate policies, payroll,PeopleSoft issues, and spread and commissions• Processing travel/payroll advances and adjustments for assigned field offices• Auditing contractor payroll for assigned field offices• Processing contractor expenses• Management of customer accounts, including but not limited to invoicing, collections, customerservice and working with client to resolve outstanding issues **Qualifications:** • BA / BS degree in Business or Accounting preferred• Ability to effectively work in a team oriented environment that is fair, open, honest, humble,competitive• Thorough knowledge of business policies and account management practices• Strong communication skills and work ethic• Ability to balance daily workload through effective time management, prioritization and organizationalskills Our People Are Everything. For more than 35 years, Aerotek Inc. has built a reputation for providing the highest-quality staffing and workforce management solutions. With deep expertise in the manufacturing, logistics, construction, aviation and facility management industries, we partner with more than 13,000 clients and 200,000 light industrial and skilled trades contract employees every year. Our people-focused approach connects quality talent with meaningful work and continuous opportunities. Headquartered in Hanover, Md., Aerotek operates a unified network of over 250 offices across North America. Aerotek is an operating company within Allegis Group, a global leader in talent solutions. To learn more, visit: Aerotek.com. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Actalent is an equal opportunity employer.