Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **_Are you passionate about travel and love helping people? Put your English skills to work and join us as a Customer Service Agent in the exciting travel industry!_** **_What you'll do:_** + Be the friendly voice and main point of contact for travelers via phone, email, and chat; + Manage inquiries, bookings, itinerary changes, and payments with care and accuracy; + Suggest travel destinations, dates, and options tailored to each client’s needs; + Coordinate with cruise lines and other partners to keep travelers informed; + Use booking software to organize and manage travel plans; + Quickly solve problems and update clients on any travel changes. **_What we’re looking for:_** + Strong English communication skills (B2 level or higher); + A positive, customer-focused mindset; + Basic skills in Microsoft Office applications; + Previous experience in customer service is a plus, but not mandatory; + A team player who enjoys solving problems creatively; + Great attention to detail. **_What we offer:_** + An innovative and supportive work environment within the travel industry; + Comprehensive 8-week training to get you up to speed; + Career growth opportunities in a global company; + A recognized Most Loved Workplace® culture; + Internal development programs with leadership roles often filled by our own team members; + Long-term career stability with a dedicated team. **_Why Join Us?_** + **_Innovative Work Environment:_** _Be part of a team that values creativity and fosters an environment where your ideas can flourish._ + **_Career Growth Opportunities:_** _We invest in our team's development, providing avenues for career progression and skill enhancement._ + **_Impactful Contributions:_** _Your role is pivotal in shaping positive customer experiences and contributing to the success of our dynamic organization._ + **_Recognition as a Most Loved Workplace®:_** _Conduent has been certified as a Most Loved Workplace® this year, citing respect, collaboration, and a positive vision for the future as key cultural drivers._ + **_Internal Talent Development:_** _Through our management development programs, approximately 70% of our Team Leader positions have been filled from our own associate talent pool._ + **_Long-Term Career Building:_** _Over 25% of our associates have been dedicated members of our team for 5 years or more, showcasing the long-term commitment our employees choose to make._ **_Ready to help travelers create unforgettable experiences?_** **_Apply now and start your journey with us as a Customer Service Agent in the travel industry!_** Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .