Description We are looking for a Customer Service Advisor to join our team in Graysville, Alabama. In this role, you will serve as the key liaison between customers and the service team, ensuring smooth communication and a high level of client satisfaction. This is a Contract to permanent position within the transport industry, offering an excellent opportunity to grow and develop your skills. Responsibilities: • Act as the primary point of contact between customers and the service team, facilitating clear communication. • Schedule service appointments and coordinate with customers to confirm details. • Provide accurate pricing information and prepare detailed service orders. • Promote additional services to customers based on their needs and vehicle requirements. • Utilize Microsoft Office and other software to manage repair orders and maintain customer records. • Ensure follow-up with customers regarding service updates and inquiries. • Handle multiple tasks efficiently in a fast-paced environment. • Maintain a welcoming and detail-oriented demeanor while addressing customer concerns. • Support administrative tasks to streamline service operations. Requirements • Strong customer service skills with a friendly and detail-oriented attitude. • Proficiency in Microsoft Office products and familiarity with dealership software such as Carmack. • Exceptional attention to detail and ability to manage multiple responsibilities effectively. • Reliable and self-motivated with excellent follow-up skills. • Ability to communicate clearly and confidently with both customers and team members. • Experience in scheduling and administrative assistance is preferred. • Capability to handle inbound and outbound calls efficiently. • Passion for delivering high-quality service and ensuring customer satisfaction. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .