Chicago, IL, 60684, USA
2 days ago
Customer Service
**Overview** Description: Skydeck is one of the top attractions in the city of Chicago, offering our guests the all-around Chicago experience. Our team helps create memories that our guests will never forget. We are not only in the business of making incredible experiences for our guests, but also for our team. At Skydeck, you matter! We are looking for new team members that are outgoing, compassionate, and willing to go the extra mile to creatively enhance our guests visit. **Pay: $16.60/HR** **The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.** Qualifications: + Must be at least 18 years of age + Team Oriented + Creative + Self-directed (can perform tasks with minimal supervision) + Conflict management and resolution skills + Ability to remain enthusiastic while interacting with and helping visitors + Empathetic + Approachable + Must be flexible and able to work a variety of schedules, including weekends and holidays Company Perks: 40% of public transportation (deducted pre-tax from check) Gym membership Staff outings/events throughout the year Volunteering opportunities Qualifications: + Must be at least 18 years of age + Team Oriented + Creative + Self-directed (can perform tasks with minimal supervision) + Conflict management and resolution skills + Ability to remain enthusiastic while interacting with and helping visitors + Empathetic + Approachable + Must be flexible and able to work a variety of schedules, including weekends and holidays Company Perks: 40% of public transportation (deducted pre-tax from check) Gym membership Staff outings/events throughout the year Volunteering opportunities Qualifications: + Must be at least 18 years of age + Team Oriented + Creative + Self-directed (can perform tasks with minimal supervision) + Conflict management and resolution skills + Ability to remain enthusiastic while interacting with and helping visitors + Empathetic + Approachable + Must be flexible and able to work a variety of schedules, including weekends and holidays Company Perks: 40% of public transportation (deducted pre-tax from check) Gym membership Staff outings/events throughout the year Volunteering opportunities **Responsibilities:** • Act as a Welcome Ambassador for arriving passengers • Greet and engage with passengers in and around the terminal area to offer informational assistance • Communicate effectively with passengers regarding airport and airline services available • Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights • Escort unaccompanied minors • Assist with baggage as required • Monitor and enforce carry-on baggage size requirements • Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times • Provide assistance to passengers using kiosks to check-in • Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers • Transfer and distribute wheelchairs as needed • Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment. • Report hazards and incidents encountered in daily operation • Follow safety precautions at all times A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1 REQNUMBER: 125885 ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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