At Magnetic Group, we take immense pride in our people and the work that we do. Passion is what drives us, and the mission to help aviation companies help the world is what unites us. If it resonates with you and you have the same values as us, you could become part of our team and shape the industry’s future together.
We are looking for a Customer & Sales Support Coordinator join our Trading team in Kuala Lumpur, Malaysia.
Main responsibilities
Monitor received requests and active purchase orders and to make sure that orders are completed on time
Organizing shipments, filing information in internal systems (orders, proformas, etc.), preparing needed paperwork, and other tasks agreed upon with sales staff and direct manager
Monitoring daily all received tasks (communication with suppliers, logistics companies, finance dep., etc)
Issuing invoices to customers
Ensuring a high level of customer satisfaction through excellent service
Helping sales staff with daily activities, helping solve problems with customers if needed
Ensure that all tasks are carried out in compliance with established internal policies and guidelines.
Main Requirements
Previous experience in sales, logistics-purchasing, or general administration, preferably from the aviation sector, from an MRO or operator side is considered an advantage
Very good verbal and written knowledge of English
Ability to work with various IT systems (MS Office, ERP, CRM, etc)
Goal-driven and proactive attitude, persuasiveness, stress tolerance
Friendly and engaging personality, so that you can be part of the international Sales team
Excellent time management and organizational skills
Accuracy and attention to detail
Ability to multitask and remain helpful and polite at all times.
What We Offer
Opportunity to work in one of the most attractive and fast-growing global industries in the world – aviation
A fast track to both personal and professional growth in a challenging and rewarding environment
A great team with diverse backgrounds and true aviation fans
A culture of trust that empowers you
A range of perks like health insurance, company events, movie nights, and more.
Ready to take your career to the next level and make a real impact in the aviation industry? Apply now and join us at Magnetic Group!
*Please note that due to the high volume of applications, only candidates who meet the required criteria will be contacted*