JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities:

Reception & First Impressions

Greeting visitors, tenants, and clients professionally

Managing visitor sign-in processes and security protocols

Creating a welcoming environment as the "face" of the property

Administrative Support

Answering and directing phone calls

Managing mail and package deliveries

Scheduling meeting rooms and facilities

Maintaining reception area appearance and organization

Tenant Services

Processing maintenance requests

Responding to tenant inquiries and concerns

Facilitating communication between tenants and property management

Providing information about building services and amenities

Security Coordination

Monitoring visitor access and credentials

Enforcing building security protocols

Coordinating with security personnel

Managing emergency procedures when necessary

Communication Hub

Relaying messages to appropriate staff members

Distributing tenant communications and building notices

Serving as the central information point for the property

Others

 Being familiar with building lost and found procedures

Managing and participating in events, overlooking general maintenance and guest handling.

Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, trackers, dashboard etc

For Managed Office:

Facility Management: Oversee daily operations of managed office spaces including reception areas, meeting rooms, co-working spaces, and private offices. Coordinate with maintenance teams for repairs, cleaning, and facility upkeep. Monitor building systems including HVAC, lighting, security systems, and emergency equipment. Ensure compliance with health, safety, and fire regulations.

Client Relations and Services: Serve as primary point of contact for tenants and members. Handle inquiries, complaints, and service requests promptly. Conduct office tours for prospective clients and assist with onboarding new members. Manage booking systems for meeting rooms, event spaces, and shared facilities. Coordinate special events, networking sessions, and community activities.

Administrative Operations: Maintain occupancy records, lease agreements, and member databases. Prepare regular reports on space utilization, revenue, and operational metrics. Coordinate with vendors for services including catering, IT support, security, and cleaning. Manage inventory of office supplies, equipment, and amenities. Process invoicing and coordinate with accounting teams.

Team Leadership: Supervise , cleaning personnel, and part-time associates. Schedule staff rotations and manage daily task assignments. Conduct regular team meetings and performance evaluations. Ensure consistent service standards across all shifts.

Technology and Systems: Manage access control systems, key cards, and security protocols. Oversee IT infrastructure including Wi-Fi networks, printers, and shared equipment. Coordinate with IT support for technical issues and system upgrades. Maintain digital booking platforms and member management systems.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.