Description

The Owners Relation Agent I responsibilities include but are not limited to:

•\tScan documents into internal database as needed

•\tCreate and Monitor Salesforce accounts /Cases

•\tPrepare/mail Change of Address and ACH forms.

•\tProcess new/revised owner account data

•\tAnswer incoming calls on Owner Relations hotline

•\tCreate and maintain strong relationships with interest partners and industry peers

•\t Research owner inquiries related to discrepancies in payments, interests, and settlements

•\tConfirm Decimal interests by Calculating various interest types – working interest, net revenue interest, NPRI, overriding Interests, Take in Kind (TIK)

•\tAnalyze data to confirm leasehold HBP status, including but not limited to GIS Maps, Enertia and Glancer

•\tReview lease Documents to confirm Lease Term, Royalty Percentage, Gas Price, Deductions, Market Enhancement etc.

•\tProvide assistance to legal department to resolve claims and civil matters

•\tOther Land Department responsibilities as assigned.

This person will be assisting Landowners across many areas of the business and will be working with different departments to help with issues/document control/and questions.

Skills

document management, customer service, professional, administration, customer relations, Microsoft office, oil and gas, salesforce crm, document control, administration support

Additional Skills & Qualifications

Oil and Gas Background would be great

0-2 years in Administrative background with Customer Service experience.

No Degree but Diploma needed

Required Experience and Skills:

•\t0-2 years commensurate experience

•\tHigh school diploma or GED

•\tAbility to build strong relationships

•\tExcellent communication skills, both oral and written

•\tAbility to manage stressful situations to a positive outcome

•\tProfessional demeanor and proven ability to work in a team environment across cross-functional teams

•\tSelf-motivated

•\tAbility to adapt and work under pressure

•\tAbility to prioritize workflow based on specific deadlines

•\tDemonstrated ability to positively influence peers via actions and directives to accomplish organizational goals

•\tPossess excellent organizational, communications and problem-solving skills.

•\tExcellent computer skills including MS Word, Excel, PowerPoint, Outlook and cloud-based CRM applications.

•\tAbility to prioritize workflow based on specific deadlines

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $19.05 - $20.33/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Canonsburg,PA.

Application Deadline

This position is anticipated to close on Oct 8, 2025.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.