Description Customer Relations Specialist Contract Position through Robert Half Robert Half is seeking a detail-oriented and proactive Customer Relations Specialist to support a dynamic and fast-paced sales department. In this vital role, you will work closely with the account team and serve as the operational backbone, ensuring seamless order processing, invoicing, and customer communication. Please note this role requires the candidate to be bilingual Spanish. Responsibilities: • Oversee shipping and receiving processes to ensure timely and accurate deliveries. • Conduct inventory counts and maintain accurate stock records. • Collaborate with the inside sales team to support sales initiatives and meet customer needs. • Source and procure products based on client and company requirements. • Expedite orders to meet deadlines and address any issues proactively. • Provide exceptional customer service by addressing inquiries and resolving concerns. • Assist in maintaining an organized warehouse environment. • Communicate effectively with team members to ensure smooth operational workflows.Customer Relations Specialist Contract Position through Robert Half Robert Half is seeking a detail-oriented and proactive Customer Relations Specialist to support a dynamic and fast-paced sales department. In this vital role, you will work closely with the account team and serve as the operational backbone, ensuring seamless order processing, invoicing, and customer communication. This position reports to the Customer Service Supervisor and is ideal for someone who thrives in a team-oriented environment. Key Responsibilities: + Process and archive incoming customer orders using ERP systems + Generate and send accurate invoices in a timely manner + Monitor and fulfill back orders efficiently + Register, follow up, and resolve customer complaints professionally + Handle product returns and issue credits as needed + Support the account team by managing operational and administrative tasks + Input and maintain up-to-date sales pricing in the ERP system + Oversee the creation of internal reference numbers (R- and D-numbers) + Set up and manage customer webshop login credentials Requirements + Ensure timely and accurate processing of orders, invoices, and complaints + Maintain service excellence in partnership with the Inside Sales team + Optimize workflows and support staffing and efficiency goals within the department + Exercise judgment in prioritizing daily responsibilities and managing workload + Must be Bilingual in Spanish*** + Experience with ERP systems and order processing + Strong attention to detail and organizational skills + Excellent communication skills with a customer-first mindset + Ability to work independently and collaboratively in a team environment + Previous experience in a customer service or operations support role preferred If you are interested in this role, please apply and contact Mayla Garcia at (305) 509-6726 or via email at Mayla.garcia@roberthalf.cm TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .