Shanghai, Shanghai, China
24 days ago
Customer Proposition Manager
A Career with HANGSENG-CNHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. /SHTo apply for a position in the Hang Seng China, all applicants or staff of third party vendors must read and acknowledge the following Personal Information Protection Policy for Job Applicant and Third Party Vendor's Staff carefully.
职位申请人及非职员工作人员个人信息保护政策

Being rooted from Hong Kong for over 9 decades, Hang Seng's Wealth and Personal Banking (WPB) grows with our community and partners across mainland China and Hong Kong , providing world-class solutions to our retail customers in wealth, everyday banking and lending through seamless platforms and services.
Principal responsibilitiesLead on local/cross border proposition design and implementation with collaboration of HASE and management of external partners. Lead on cross border new initiative/project and acuqisition strategy to support onshore customer growth and referral business momentumCo-lead on customer CLCM enhancement with focus on referral customer journey by integration of HASEResponsible for key cross border KPI i.e. common customer by design implementation of suppotive initiative Internal co-work to ensure the achievement of referral target and increase of offshore customer quality Lead cross border business planning, reporting and internal management meeting preparationCo-work within the team to support customer privilege/event under the framework of cross border strategy
A Career with HANGSENG-CNHang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-caliber talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. /SHTo apply for a position in the Hang Seng China, all applicants or staff of third party vendors must read and acknowledge the following Personal Information Protection Policy for Job Applicant and Third Party Vendor's Staff carefully.
职位申请人及非职员工作人员个人信息保护政策

Being rooted from Hong Kong for over 9 decades, Hang Seng's Wealth and Personal Banking (WPB) grows with our community and partners across mainland China and Hong Kong , providing world-class solutions to our retail customers in wealth, everyday banking and lending through seamless platforms and services.
Principal responsibilitiesLead on local/cross border proposition design and implementation with collaboration of HASE and management of external partners. Lead on cross border new initiative/project and acuqisition strategy to support onshore customer growth and referral business momentumCo-lead on customer CLCM enhancement with focus on referral customer journey by integration of HASEResponsible for key cross border KPI i.e. common customer by design implementation of suppotive initiative Internal co-work to ensure the achievement of referral target and increase of offshore customer quality Lead cross border business planning, reporting and internal management meeting preparationCo-work within the team to support customer privilege/event under the framework of cross border strategy
University degree in a related discipline.Minimum of 7 years' relevant banking experience and project management experience is preferredGood communication, interpersonal and analytical skillsCantonese speaking is a plus.Ability to work under pressureYou’ll achieve more when you join Hang Seng https://mycareer.hsbc.com/hasetalentcommunity Issued by Hang Seng Bank (China) LimitedUniversity degree in a related discipline.Minimum of 7 years' relevant banking experience and project management experience is preferredGood communication, interpersonal and analytical skillsCantonese speaking is a plus.Ability to work under pressureYou’ll achieve more when you join Hang Seng https://mycareer.hsbc.com/hasetalentcommunity Issued by Hang Seng Bank (China) Limited
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