+ Processing of inquiries and incoming orders + Carrying out price checks and price determinations + Assisting in the preparation of the forecast + Provide telephone and written support for existing and new customers + Prepare quotations, calculations, and order confirmations + Maintain and update customer data in the CRM system + Coordinate with field sales, logistics, and production teams + Support sales projects and marketing campaigns + Handle complaints and customer inquiries + Generate statistics and reports for sales management + High School Diploma or equivalent – minimum requirement. + Vocational or Commercial Training – e.g., business administration, office management, or industrial clerk. + Bachelor’s Degree (optional but beneficial) – fields such as Business Administration, Marketing, or Economics can provide an advantage. Continuous Learning – sales training, CRM software courses, negotiation workshops, and product-specific certifications