Your responsibilities:

You will be responsible for managing the Customer Master Data in ERP Maintain, clean up and optimize data in ERP and SalesForce.com Write documentation for customer master procedure, standards and controls Monitor and analyze synchronization between ERP and SalesForce  Update Customer Master Data with 3rd Party Vendor (EDI)  Analyze reports of data errors to provide ongoing appropriate inter-departmental communications and solutions Create metrics to monitor the activity and develop recommendations based on findings Work closely with Customer Service, Contract teams and the Pricing Master Specialist to determine process improvement Prepare documentation for SOX audits Participate to the various pricing activities in collaboration with the Pricing Master Data Specialist, and insure his back-up.  Key User for future ERP implementation (Oracle)  Perform other duties and project as assigned by Manager

Your profile: 

High School or equivalent diploma. Experience in a customer data management role in a large organization is highly desirable Strong Excel and ERP systems skills are required  Oracle experience is a plus Significant experience using Order & Sales modules in ERP systems. Experience with Salesforce.com is desirable  Process orientated with proven problem solving skills Strong organizational skills required to be able to effectively manage multiple tasks simultaneously  Flexibility with ability to manage in a fast paced environment  Experience in medical device or healthcare industry would be a plus Fluent in French and English Excellent organizational, communication and writing skills. Tact and diplomacy. Ability to multi-task. Precision and attention to details.