Overview The Customer Manager will be responsible for leading the account management responsibilities associated with their retailers. Overall duties include annual planning, quarterly business reviews (QBP Process), reporting and trade management and account administration. Responsibilities This role will also require strong project/time management skills coupled with strong interpersonal skills to handle multiple priorities and objectives aimed at meeting the customer assigned annual growth targets. Deliver annual customer net revenue goals Lead & coordinate customer meetings Manage all promotions & program partnering with Finance & BU’s. IE: customization projects Lead planning internally to insure appropriate trade, volume & profit deliverable are met within the financial event planning tool PROSPER Manage and communicate account financial Leverage Excel modeling to assess financials, valuation, and alternate scenarios Annual Forecasting ROI event analysis Manage business reporting and tracking tools: Retail Playbook Weekly Retail Promotional Priorities Monthly Business Review/Quarterly Business Planning Authorized Product Lists Analyze IRI & shipment data to deliver results Customer management processes (new items, contracts, etc.): Frito-Lay Contracts New Item Entry Item UPC/Weight updates, Price Changes, etc Collaboration with functional areas including finance, strategy, marketing, retail Leverage Powerpoint & Excel to create impactful, concise slides that communicate business results & recommendations Compensation and Benefits: The expected compensation range for this position is between $106,400 - $178,100. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 15% of annual salary paid out annually. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Qualifications Education and Certifications: Bachelor’s degree required Work Experience: Minimum of 5 years of sales & customer management; experience with a consumer packaged goods organization preferred Solid command of financials including P&L impact of sales decisions Focused leader with the ability to effectively achieve goals in a matrixed organization Retail and Category Management experience preferred Previous people management experience preferred Skills and Capabilities: Highly motivated individual with excellent communication, negotiation, influencing, time management and follow up skills Strong PC skills including Microsoft Excel, Word, and PowerPoint Solid understanding of financials including P&L impact of sales decisions Other: Must be willing and able to travel up to 10% of the time EEO Statement Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement