Description We are looking for a Customer Experience Specialist to deliver exceptional service in a fast-paced, customer-focused environment. This is a Contract position based in Indian Wells, California, where you will play a vital role in assisting customers, processing transactions, and maintaining accurate records. If you have a background in retail, customer service, or cash handling, and excel at problem-solving and communication, this role is perfect for you. Responsibilities: • Provide top-tier service to customers by addressing inquiries through phone or direct interaction in a detail-oriented and efficient manner. • Manage cash transactions, including handling payments, check cashing, and ensuring accurate processing. • Perform data entry tasks to maintain up-to-date and accurate customer records. • Resolve customer issues by identifying solutions and delivering timely results. • Uphold compliance standards by adhering to company policies and procedures in all transactions. • Utilize CRM tools effectively to track and manage customer interactions. • Collaborate with team members to maintain a positive and productive work environment. • Assist in retail-related tasks, ensuring smooth operations and customer satisfaction. • Follow operational guidelines to meet deadlines and maintain accuracy in high-pressure situations. • Continuously seek opportunities to improve processes and enhance the customer experience. Requirements • Proven experience in cash handling, such as branch teller or similar roles. • Strong background in customer service, preferably in retail or call center environments. • Proficiency in CRM systems and data entry with a high degree of accuracy. • Excellent communication skills, with the ability to actively listen and resolve issues effectively. • Familiarity with retail operations or environments involving high-volume customer interaction. • Ability to work independently while contributing to a team-oriented atmosphere. • Detail-oriented approach to managing transactions and maintaining records. • Comfortable working under pressure and meeting tight deadlines. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .