Description We are currently looking for a temporary Inbound Call Center Representative. Delivering outstanding customer service is a key responsibility in this role. If you are approachable, self-driven, reliable, and passionate about assisting others, this opportunity could be perfect for you! As an Inbound Call Center Representative, you will support customers by responding to inquiries regarding products or services, processing sales orders, and resolving complaints with professionalism and empathy. Responsibilities: + Handle inbound and outbound phone calls to respond to customer requests about store information, pricing, product availability, billing inquiries, order processing, and shipping costs. + Address customer concerns through email, social media, and other digital communication channels involving store details, pricing, billing inquiries, and order fulfillment. + Facilitate and analyze customer concerns to ensure resolution is achieved promptly and accurately. + Maintain high levels of customer interaction while upholding excellent service standards. + Investigate and follow up on customer queries to provide reliable solutions. + Deliver recommendations, product information, and resolutions with positivity and empathy. + Collaborate with store teams as necessary to process e-commerce orders or resolve issues. Requirements Education and Experience: + Minimum of 2 years of experience in customer service, sales, training, or similar roles. + Ability to work effectively and adapt in a fast-paced environment. + Strong professional communication skills in English, both written and verbal. + Skillful at engaging with customers and colleagues in a helpful and empathetic manner. + Commitment to following established processes and approaches consistently. If you'd like to learn more about this opportunity, submit your application and give us a call today at 920-666-6382. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .