**Adecco** is looking for a **Customer Experience Specialist** to be the primary point of contact for our customers, supporting them from the moment they select their vehicle through their ownership journey. In this role, you'll act as a dedicated partner to a group of customers, providing personalized support and building lasting relationships. You'll work closely with our Vehicle Delivery, Retail, Charging, and Service teams to ensure a seamless and unforgettable experience. This isn't just about answering questions—it's about understanding each customer's unique needs, sharing your passion for the brand, and helping them get the most out of their EV. + **Pay Rate** : $ 22.00/hr + **Location:** Onsite – Orlando, FL + **Shift** : M – F 8:00am – 5:00pm + **Type:** Temp to hire **Responsibilities:** + Serve as the primary point of contact for a dedicated group of customers throughout their vehicle ownership journey. + Provide personalized, high-quality service and support for all customer inquiries. + Track and follow up on tasks to ensure a smooth purchase and ownership experience. + Collaborate with internal teams (Delivery, Service, Retail, etc.) to resolve customer needs + Become a brand expert, able to clearly communicate the value and technology behind our products. + Use CRM tools to manage and improve the customer experience. + Stay on top of customer trends and provide feedback to help improve our services. + Be available to work nights and weekends as needed and travel up to 10% of the time for training or events. **Qualifications:** + Minimum of 3 years of experience in a high-volume customer service role. + Minimum of 1 year of experience in account management or a dedicated customer relationship/sales role. + Experience in a call center environment is a plus. + Experience in the EV industry is a plus. **Why Work with Adecco?** + Payday every Friday. + Upskilling opportunities through the Adecco Aspire Academy. + Potential for permanent hire with the client. + Dedicated onboarding specialist. **This position is managed by one of Adecco’s National Recruitment Teams, not your local branch. To be considered, please follow the application instructions provided.** **Interested? APPLY NOW for immediate consideration!** **Pay Details:** $22.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.