The Windows Cloud Support-as-a-Feature Team engages with our customers and our support partners to ensure that we deliver top-notch customer experiences, and that supportability is an integral part of the product engineering lifecycle. We are looking for individuals who love bringing diverse groups of people together to solve tough challenges for both internal and external customers.

As a Customer Experience Engineering Content Program Manager, you’ll be managing the content strategy, quality, and delivery for products like Azure Virtual Desktop, Windows 365, Windows App, and FSLogix. This is a highly collaborative role requiring strong communication and leadership skills, a deep understanding of customer needs, content best practices, and analytics. This person will work closely with internal stakeholders to build an internal community of content contributors, defining a rhythm of business to keep everyone informed and driving for results

This role is part of the Windows Cloud Customer Experience Engineering (CxE) organization, which supports the customer journey through deep collaboration with support, partner, and community teams.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.