Job Title: Customer Engineer - Windows Server Platforms / Virtualization Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. **Summary:** We are seeking a skilled and experienced Engineer with expertise in Azure Stack HCI, Windows Server, Hyper-V, and VMWare to join our Customer Engineering team supporting Microsoft customers. The successful candidate needs to have several years of experience with Hyper-Converged Infrastructure, Virtualization, Storage and Networking. Role type: Engineer to advise on architecture, consulting, and support to help customers drive solutions and resolutions Qualifications Technical experience with hybrid infrastructures, architecture designs and Cloud Adoption – Well Architected Framework. **_Must be Canadian resident and Canadian citizen. Fluent French speaking/writing strongly preferred._** **Responsibilities:** + 8+ years with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting. + Understanding of Microsoft’s Modern IT Architecture and Strategy. + Proven track record in successfully planning, deploying, operating, and optimizing on-premises, + Private and Public cloud environments. + Windows and Azure certifications - Advanced Microsoft certifications are preferred. + Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. **Required Skill Set:** + Windows Server Platforms / Virtualization + Customer Engineer Technical skills: + Broad knowledge of on-premises Microsoft products with deep understanding of the following: + Azure Stack HCI/Local Software + Defined Networking Deployments and Configuration + Network ATC Storage Spaces + Direct Deployments and Configuration Storage + Provisioning Azure ARC for Servers + Azure Virtual Desktop + Virtual Machines + Azure Update Manager + Azure Monitor Windows Server (Windows Server 2012 R2-2025 = advanced level) + Virtualization (Azure Stack HCI/Local, Hyper-V, VMware) + System Center Virtual Machine Manager + Azure Migrate Azure Backup and Site Recovery Backup and migration tools (SCDPM, Veeam, Commvault, Carbonite, …) + General Azure IaaS platform (networking, storage, etc.) At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. The base salary range for this position is $80,646 - $120,969 CAD plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is 6/20/2025. Location: CAN AB Work-at-Home Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**