Job Location

WARSAW PLANT & GO

Job Description

Are you looking to take your career to the next level?

Position Overview: We are seeking a proactive and detail-oriented Central Europe Order Management Key User to join our team. In this role, you will be crucial in optimizing order management processes, providing training and support to users, and driving system improvements. You will collaborate with various partners to ensure efficient order processing and elevate customer satisfaction across the Central European region.

Key Responsibilities:

Provide high-class system expertise and be first point of contact on Business Processes and Technical capabilities matters in Order Management area.Contribute to reach Customer Service Operations targets by minimizing problems due to Order Management and improving processes.Engage in projects by: participation on Mapping & Matching sessions, Business Process List preparations, Site Integration Testing’s, Non-Negative Impact Testing, Unit Business Testing’s, End Users Trainings and Go Live support.  Participate in Training organized by Central Team, Business Experts or any participant of Key Users Community.Organize trainings to CSO Teams to demonstrate knowledge and organize End Users qualifications.Contribute in SOPs by making End Users manuals and own EAP (Emergency Alternate Procedure): keep it updated and ready to use.Handle End Users SAP roles access’s and be an SAA approver.Drive continuous improvement and innovation to insure that the Logistics processes meet current and future goals as business needs and technology change.Act as a main contact for GDS Global Data Synchronization Organization and own local SAP Master Data related to Electronic Data Interchange, Order Management and Billing.Keep Order Management SAP transactions clean.

You can expect:

Multicultural and international work environment and English as a leading business languageMeaningful responsibility as of day one;Competitive salary and benefits program (private health care, life insurance, PG stock options, lunch subsidy, Flex Fund)P&G Vibrant Living programs (sport cards, massages, in-office fitness centres, flexible work arrangements)

Commitment from us

P&G’s Day 1 starts with you doing something that matters – making an impact on the world, P&G brands, and your career. You’ll be at the core of breakthrough innovations, be given exciting assignments, lead initiatives, and take ownership and responsibility. And you will do this in creative workspaces where new ideas flourish. All the while, you’ll receive world-class training to help you become a leader in your field. And it’s not just about what you’ll do, but how we will make you feel: welcomed, valued, purposeful, challenged, heard, and inspired.

Job Qualifications

Qualifications:

Superb communication skills to work effectively with other members or teams.Several years of experience in Customer Service Operations Area to understand E2E technical and business flow awareness and influence on external interfaces.Ability to recognize the most important issues and process gaps, find a root cause or address them immediately, prioritize according to business needAbility to lead daily business and issues independently.Analytical skills: able to handle complex data, draw conclusions based on available data.Capability to identify areas of improvement, involve the appropriate resources and establish a plan to achieve results.Projects methodology knowledge (actively participate in projects).High Presentation skills to coordinate trainings for end users.High level of initiative to focus on innovation.Proven Excel and Microsoft office skills with ground knowledge on Visual Basics.Experience working with SAP.

Who we are?

P&G was founded over 180 years ago as a simple soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We’ve spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship. The insight, innovation and passion of hardworking teams has helped us grow into a global company that is governed responsibly and ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.

In case of any questions: You can get to know us better here: https://www.pgcareers.com/

We commit to provide you with equal opportunities in employment. We value diversity, and we do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

Job Schedule

Full time

Job Number

R000132886

Job Segmentation

Experienced Professionals (Job Segmentation)