Be a part of our award-winning customer care team! Zifty is currently seeking a full-time Customer Care Specialist. This is an in person position. This is a full-time, in-person position. The schedule is Monday through Friday, 8:00am to 4:00pm, and the pay range is $21–$23 per hour, depending on experience. Full benefits (health, dental, vision), 401k, unlimited PTO. The Job: + Support daily operations and help maintain a positive work environment + Collaborate with management and staff to align on tasks and priorities + Answer incoming calls and assist customers, clients, and drivers as needs arise + Assist in getting orders claimed in a timely basis + Assist drivers on routes with real-time questions or issues What We're Looking For: + Previous management or supervisory experience strongly preferred + Strong customer service background + Excellent verbal and written communication skills + Ability to take direction, provide feedback, and handle changes with flexibility + Work independently and as part of a team + Ability to navigate your way around a computer