Job Title: Customer Advisor (Electronic CS - WFH) Job Description We are looking for a dedicated Customer Advisor After Sales Representative to deliver outstanding support to our customers via phone and email. The successful candidate will have excellent communication skills, a proactive problem-solving approach, and a strong commitment to ensuring customer satisfaction. We are seeking a dedicated Customer Advisor After Sales Representative (WFH) to provide exceptional support to our customers via phone and email. The ideal candidate will possess excellent communication skills, a problem-solving mindset, and a strong commitment to customer satisfaction. **Responsibilities:** + Handle outbound customer calls related to post-sale inquiries, concerns, and requests. + Respond to customer emails promptly and professionally, ensuring clear and accurate communication. + Address and resolve customer issues, complaints, and product/service concerns effectively. + Provide detailed information on product/service usage, troubleshooting steps, and warranty policies. + Maintain comprehensive knowledge of products/services and company policies to provide accurate information and support. + Stay updated on new product features, changes, and promotions. **Required Qualification:** + **Bangkok and Metropolitan area** + **Personal internet Lan/** **Router** + **Personal room for working and the window see through is not allowed** + **Fluency in both Thai and English (B2 leve** l) isrequired, including reading, writing, and speaking skills. + Bachelor’sdegree ​ **Employment type:** + Full time + 12 months contract **Working shift & schedule:** + Shift start times will be scheduled every hour between 9:00 AM and 12:00 PM + Work schedule 5 days of the week, weekly off 2 days/ week **Benefits:** + Incentives: KPI & Attendance + Medical insurances + Annual leaves + Monthly Bonus + Wifi allowances Location: THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706 Language Requirements: English (Required), Thai (Required) Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**