Description AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. As a Customer Acquisition Manager (CAM) in the Customer Acquisition Center, you will lead and manage a team of Customer Acquisition Executives (CAEs) to drive revenue growth and customer acquisition. You will be responsible for scaling digital-first sales operations, optimizing team performance, and ensuring consistent achievement of revenue targets through strategic leadership and operational excellence. Operating in a hyper-scalable environment, you will focus on developing talent, implementing best practices, and driving systematic approaches to accelerate customer cloud adoption across SMB segment. Key job responsibilities - Lead, coach, and develop a team of CAEs to achieve individual and collective revenue targets, providing ongoing performance management, skill development, and career growth opportunities - Own team revenue accountability, maintain accurate pipeline forecasting, analyze performance metrics, and implement corrective actions to ensure consistent achievement of quarterly and annual revenue commitments - Collaborate with cross-functional teams and leadership to optimize territory coverage, account segmentation, and resource allocation across customer segments to maximize market penetration and revenue opportunities - Monitor team performance through data-driven insights, identify improvement opportunities, implement best practices, and scale successful methodologies across the organization - Participate in hiring decisions and create an engaging work environment that attracts and retains top business development talent About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Basic Qualifications - 4+ years of business development or demand generation management experience leading high-performing business development teams in cloud, enterprise software, or technology business development. - Proven track record of consistently achieving or exceeding team pipeline targets and revenue quotas. - Bachelor's degree or equivalent Preferred Qualifications - Strong leadership and people management skills with experience developing and coaching sales professionals - Deep understanding of digital sales methodologies and business development performance analytics - Speak, write, and read fluently in English/ Chinese - Experience with AI-powered sales tools, programmatic customer acquisition, and digital-first sales approaches - Strong analytical skills with experience in sales forecasting, territory planning, and performance optimization - MBA or advanced degree preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.