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Customer Account Professional to $55K - Amazing Benefits!

Our client, a leading insurance provider, is seeking a Customer Account Professional to serve as the primary customer contact while building strong relationships and delivering outstanding service experiences. This licensed agent role involves collaborating with independent agents and policyholders to ensure appropriate coverage solutions while supporting retention and business growth. The ideal candidate has proven customer service experience and strong communication skills.

Position Details:

Location: Quincy, MA Work Model: Hybrid Degree: Not Required Responsibilities include handling customer communications through various channels to support policy services, billing questions, and account modifications; advising clients on risk management and coverage alternatives; recommending suitable policy enhancements within established guidelines; partnering with agents to align with business goals; maintaining organized client documentation and system records; making outbound contact for policy processing and renewal discussions; and ensuring adherence to underwriting standards. The ideal candidate possesses strong customer service and interpersonal skills, effective time management with keen attention to detail, solid customer-facing work background, and the capability to nurture client relationships while achieving performance objectives.

Join this dynamic team with unbeatable perks including flexible scheduling, complimentary parking, onsite fitness facilities with classes, full-service dining options, educational assistance programs, and comprehensive benefits in a supportive environment!

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