**Introduction** **Your role and responsibilities** IBM Impact Role: Giving and Volunteerism Program Manager * Manage IBM's Global Employee Impact giving and volunteer program to deliver consistent, high-impact volunteer experiences globally. * Develop and maintain toolkits, onboarding materials, and standardized procedures to support and scale volunteer coordination. * Drive the planning and execution of flagship campaigns including Month of Impact, Week of Impact, * Support volunteer engagement at tentpole and corporate events, ensuring seamless integration and meaningful participation. * Conduct program reviews to ensure program integrity and efficiency * Support IBM's Volunteer Champion Program, fostering a global network of employee champions to drive grassroots volunteerism and community engagement. * Develop onboarding, training, and engagement resources to equip champions with tools to lead local initiatives aligned with IBM's social impact goals. * Design and implement scalable toolkits, campaign assets, and communications to ensure consistent execution across geographies. * Collaborate with internal stakeholders and nonprofit partners to align with IBM's strategic focus areas, especially education and skilling. * Support the expansion of IBM's volunteer initiatives in education and skilling, including AI literacy and STEM mentoring * Identify opportunities to scale successful local programs globally, leveraging data, feedback, and cross-functional collaboration. * Track and analyze program performance * Report on project progress against defined KPIs, providing regular status updates to senior leadership and other stakeholders. * Manage project budgets and resource allocation, monitoring spending to ensure all projects are delivered within financial and strategic objectives. * Facilitate meetings, create agendas, record meeting minutes, and ensure timely follow-up on action items. Strategic Engagement & Partnerships * Create signature volunteer program aligned to IBM's broader skilling and education program * Cultivate partnerships to amplify impact. * Design and evaluate local engagement pilots, measuring outcomes and scale * Collaborate across business units to expand engagement strategies. * Manage vendor relationships and special projects related to programming and engagement **Required technical and professional expertise** What You’ll Bring * 5-10 years of experience in volunteer program management, nonprofit, university or corporate social responsibility. * Bachelor’s degree preferred * Strong technical, organizational and project management skills with the ability to juggle multiple initiatives * Excellent written and verbal communication and relationship-building skills * High attention to detail and ability to work independently in a dynamic, matrixed and fast-paced environment. **Preferred technical and professional experience** What You’ll Bring * 5-10 years of experience in volunteer program management, nonprofit, university or corporate social responsibility. * Bachelor’s degree preferred * Strong technical, organizational and project management skills with the ability to juggle multiple initiatives * Excellent written and verbal communication and relationship-building skills * High attention to detail and ability to work independently in a dynamic, matrixed and fast-paced environment. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.