CSR Agent
Robert Half Office Team
Description
Key Responsibilities:
+ Coordinate and secure hotel accommodations for flight attendants
+ Collaborate closely with client teams including Crew Tracking and Crew Scheduling
+ Conduct outbound calls to hotels and vendors to arrange and confirm travel logistics
+ Source suitable and compliant hotel options in line with company and client policies
+ Maintain a high level of professionalism and clear communication with all stakeholders
+ Navigate multiple systems and tools with ease to manage travel requests efficiently
+ Handle high volumes of travel requests in a fast-paced, high-pressure environment
+ Provide support in a contact center-style setting, primarily focused on outbound communication
+ Ensure accuracy and attention to detail in all travel arrangements and documentation
Requirements
Qualifications:
+ Previous experience in travel coordination, hotel booking, or similar travel/accommodations role preferred
+ Background in aviation or airline industry is a plus
+ Strong interpersonal and communication skills
+ Exceptional organizational and multitasking abilities
+ Comfortable using various digital tools and software platforms (tech-savvy)
+ Ability to remain calm and effective under pressure
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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