Job Mission

ASML is a world leader in the manufacture of advanced technology systems for the semiconductor industry. The company offers an integrated portfolio for manufacturing complex integrated circuits.
We, CSCM(Customer Supply Chain), are deliver the highest service to customer on Service Material to enhance level of customer chip production.  CSCM is covering inbound, outbound and reverse logistics from/to customer with highest quality and cost.

This job is essential and critical path to meet ASML’s business and operation.  Lead customer satisfaction by delivering overall supply chain activities and Planning action on service part and tool from the Netherlands headquarter to dedicated warehouse.

Role and responsibilities

1. Execute demand and supply fulfillment for Samsung service contract 
• Ensure safety stock level based on ASML stocking strategy and customer contract are maintained and replenished properly.
• Monitor demand signal and provide insight to enrich supply planning
• Validate inventory level compared to actual usage and improve material availability through collaboration with various stakeholders (Strategy & Planning, Quality, CS)
• Coordinate critical part & tool demand based on machine criticality and escalate supply issue to Central
• Ensure shipment status reporting and exceptions management, and timely resolution of shipment issues to meet on-time demand fulfilment
• Keep and improve quality of supply chain service from inbound, outbound and resolve disturbance issue in timely manner (3PLUS)
• Consistently monitor and evaluate order fulfilment performance to maintain stable quality of order management

2. Communication & Process improvement
• Steer communication with stakeholders for service performances on a day-to-day basis and manage relationship with both internal and external customers. 
• Collaborate cross-functionally (CS/Global Operation Center/Central) for continuous improvements within supply chain to enhance material E2E process efficiently and streamline via LEAN methodologies (A3, 4C, 5S)

3. Cost Management
• Analysis data to influence co-owned KPI and have clearly ownership on KPI with stakeholders
• Identify cost improvement opportunities from routine operation and enrich ideas.

Education and experience

• 6 - 8 years in supply chain field is preferred.

• Familiarity with SAP experience is preferred.

• Knowledge of business complexity, supply chain and/or relevant industry.

Skills

·  Highly motivated, pro-active, self-driven and flexible, Analytical thinking

·  Good team player who is committed to the success of ASML.

·  Able to quickly make complex priority decisions and execute with high level insight of business flow.

·  Problem solver with a pro-active and persistent attitude, hands-on “can do” mentality.

·  Good communication skills, verbal and writing in English.

·  Good IT software proficiency (MS office, SAP etc.)

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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