Hanoi, Hanoi, VN
2 days ago
CS Training Officer
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Tasks & Responsibilities
•    Receive information from sales to deploy in-house and public training classes
•    Contact customers and finalize training schedule
•    Arrange trainers to conduct training 
•    Prepare materials and logistics for classrooms and trainers
•    Update the training schedule to the training monitoring system
•    Invoice and collect tuition fee
•    Notify training results and send certificates to trainees
•    Perform other tasks assigned by Managers
•    Our job performance is within the framework of the BV Quality Assurance System, QHSE policy, Codes of Ethics and BV Group’s policies and procedures.

Job Qualifications
•    Bachelor’s degree in English, Business Admin or Technical major 
•    At least 1 year working experience as Customer Service/ Admin/ Secretary position or relevant
•    Customer orientation and ability to adapt to different types of character
•    Ability to do multi-task, prioritize, and manage time effectively
•    Good command of English (writing and reading)
•    Having logical thinking and negotiation skills 
•    Good at problem-solving skill and teamwork

Professional behaviors
•    Be open-minded and trusted  
•    Possess sound judgement, analytical skills and tenacity 
•    Has the ability to perceive situations in a realistic way 
•    To understand complex operations from a broad perspective

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