**In This Role, Your Responsibilities Will Be:** + Register in the electronic system all RFQs and POs from customers in a timely manner and send acknowledgement of receipt. + Maintain an updated CRM database by adding new Customer contacts and accounts while ensuring accurate logs based on Emerson standards and procedures. + Assign CRM tasks to the responsible person in the Sales Office and provide support to the Sales team. + Update CRM database with the relevant information for every query that is being logged. + Maintain soft copy documents and handle mailbox management when needed. + Facilitate archiving of all documents used in the logging phase in OCM. **Who You Are:** + You build and deliver solutions that meet customer expectations. You display a can-do attitude in good and bad times. You learn quickly when facing new situations. **For This Role, You Will Need:** + Excellent English (written and spoken) + Customer focus + PC skills: MS Office, Internet, ERP systems + Ability to work in virtual and remote teams + Flexibility, depending on urgent enquiries received at the sales desk **Preferred Qualifications That Set You Apart:** + Any other language is considered advantageous **Our Culture & Commitment to You:** + We understand the importance of work-life balance and are dedicated to supporting our employees' personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding. Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix. Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us. **Requisition ID** : 25022883 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.