**Position:** CRM Product Owner **Job Description:** **About US:** At Arrow Electronics, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today’s digital world. Join us and be part of a company that is driving change across industries—from commercial to cloud and everywhere in between. As part of our company´s growth, **ARROW Morocco** is strengthening its teams and is looking for a **CRM Product Owner.** **Key Responsibilities** + Define and manage the **CRM product roadmap** , aligning it with business goals, commercial strategy, and user needs. + Serve as the **primary liaison between business stakeholders, end users, and technical delivery teams** , translating high-level requirements into user stories and actionable features. + Own the **product backlog** ; prioritize features and enhancements based on business value, technical feasibility, and impact. + Lead and participate in **Agile ceremonies** (backlog grooming, sprint planning, demos, retrospectives) and ensure clear acceptance criteria for each deliverable. + Collaborate with **Sales, Marketing, Customer Service, and IT** to gather feedback, analyze pain points, and drive continuous CRM improvements. + Maintain awareness of Salesforce platform capabilities, upcoming releases, and industry best practices. + Ensure **data integrity, compliance, and security standards** are upheld within the CRM ecosystem. + Monitor and report on **CRM adoption, KPIs, and business outcomes** . + Champion user training, change management, and communication to ensure successful rollout and adoption of features. **What is in it For You?** + Full Permanent contract, + Social advantage: CNSS, CIMR, Health insurance. + Very good working atmosphere in a team of passionate collaborators. + Work culture where you can make an impact. + Dynamic environment with a **friendly work atmosphere.** + Interesting career development opportunities in a quickly growing environment. + Working within an international organization, recognized worldwide in its sector. **Location:** MA-Casablanca, Morocco (Boulevard Al Quods) **Time Type:** Full time **Job Category:** Information Technology Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.