Job Description
We are seeking a CRM Analyst with relevant experience in managing and developing loyalty programs. This role will be responsible for planning, executing, and optimizing loyalty initiatives to increase customer value and strengthen engagement.

Key Responsibilities

Plan, manage, and monitor loyalty programs to improve customer retention and satisfaction. Develop strategies to enhance program effectiveness and customer lifetime value. Collaborate with internal teams and partners to expand program benefits and strengthen the loyalty ecosystem. Analyze program performance and provide insights for continuous improvement. Drive customer experience excellence through innovative loyalty offerings.