**Overview** As a Critical Environment Facility Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This could be anything from coordinating with supplier/vendors, ensuring a safe work environment, having a hands-on understanding of how critical equipment works, performing various types of maintenance and repairs, responding to onsite incidents, monitor equipment performance and operations. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Facility Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 400+ datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. **The Critical Environment Facility Technician is responsible for maintaining and servicing non-critical infrastructure across administrative buildings. This includes general building systems, office utilities, and support equipment not directly tied to data center uptime. The role blends technical facility management with hands-on maintenance and repair work, ensuring a safe, functional, and comfortable environment for employees and visitors.** **Location: Høje-Taastrup** We have three sites within a 20 minute radius of Høje-Taastrup and will be required to work between these locations. **Additional Information:** Microsoft offers a safe and positive work environment, personal development, career progression, and competitive compensation according to competence and experience level. Microsoft is part of the collective agreement with the Danish Industry and this position will be according to the collective agreement “Industriens Overenskomst 2025 – 2028”. **Responsibilities** + Perform routine inspections and repairs on lighting, plumbing, HVAC, and other non-critical systems. + Use CMMS to receive, track, and close work orders related to administrative building maintenance. Ensure timely response to both urgent and non-urgent requests. + Liaise with external service providers for specialized repairs or installations. Ensure work is completed to standard and documented appropriately. + Assist in emergency situations such as fire alarm resets, generator checks, and coordination with public emergency services when required. + Conduct scheduled checks on building systems to prevent breakdowns and ensure operational continuity. Maintain logs and update CMMS accordingly. + Support minor renovation, waste and sustainability initiatives. Provide input on facility upgrades and layout changes. + Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements. + Embody our culture and values **Qualifications** + Experience in facility maintenance, building operations, or handyman services. + Familiarity with CMMS platforms and work order management. + Basic knowledge of HVAC, plumbing, electrical systems, and general building infrastructure. + Strong troubleshooting and problem-solving skills. + Ability to work independently and manage multiple tasks. + Good communication and documentation skills. + Understanding of safety protocols and emergency procedures. + Comfortable using digital tools for reporting and scheduling. + OR equivalent experience. + Proficient in written and oral English communication. **Required Qualifications:** + High School Diploma, GED, or equivalent. **Background Check Requirements:** Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: + Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. While not required, we also look for the following **Preferred Qualifications:** + High School Diploma, GED, or equivalent AND technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical) + OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education + OR equivalent experience. This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (https://careers.microsoft.com/v2/global/en/accessibility.html)