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Job TitleCritical Care Transport Communications Coordinator - Ambulance Dispatch
LocationPort St Lucie
FacilityTradition Hospital
DepartmentCritical Care Transport-Medical Operations
Job Code001095
ShiftDay/Evening/Night/Weekend
Schedule12:00am-12:00am
Job Summary
Job Details
Join Cleveland Clinic Tradition Hospital’s team of caregivers that provide top-quality patient care to the Port St. Lucie area. Opening its doors in 2013 and expanding in 2017, this state-of-the-art acute care facility has 177 patient rooms and offers a wide variety of services to meet community needs. Here, you will be supported as you follow your dreams and find where you belong, here at Tradition Hospital.
As a Transport Communications Coordinator, you will process incoming and outgoing communications in the Critical Care Dispatch office while monitoring GPS, Epic, Fleetmatics, phones, local EMS, traffic and weather conditions. While you may not interact with patients directly, your efforts will ensure they receive the attention they need and make a lasting difference in their lives. You will also have the opportunity to explore educational development courses and advanced positions at Cleveland Clinic, such as the Communications Lead role.
A caregiver in this position works varying shifts.
A caregiver who excels in this role will:
Receive records, assess urgency and respond to all requests for transport. Receive, coordinate, schedule and communicate all transportation arrangements to parties involved. Process requests for classified data of employees, patients, and the public. Perform clerical functions in the CCT Dispatch Center.Minimum qualifications for the ideal future caregiver include:
High School Diploma/GED Two years of experience in a high-volume communications center, PBX operator or public or private law enforcement/security agency Knowledge of medical terminologyOur caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Extensive sitting and dexterity to perform work on a PCAbility to multi-task, utilize phone etiquette and provide appropriate communication to team members in the fieldNormal or corrected visionFrequent twisting and turning to perform functionsLifting objects up to 40 poundsPersonal Protective Equipment:
Follow Standard Precautions using personal protective equipment as required
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities