Toronto, Canada
9 days ago
Crisis & Resilience Senior Manager

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Business Recovery Services

Management Level

Senior Manager

Job Description & Summary

A career within our Crisis and Resilience practice will provide you with the opportunity to help our clients prepare for and respond to crisis situations that could otherwise disrupt our clients’ operations, damage reputations, destroy shareholder value, and trigger other events. Whatever the solution, we help our

clients build and sustain a lean and focused crisis management capability so they can better implement strategic, agile, and timely response to crises that pose the greatest threats to their organizations.

Meaningful work you’ll be part of  

As an associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:   

Expanding and developing our practice, including driving business development and client relationship management for existing and prospective clients, and preparing proposal responses for crisis management services  

Maintaining internal reporting databases for risk management and sales tracking 

Leading engagements for our clients, including reviewing existing programs (e.g., health checks or audits) that clients have in place and/or developing, implementing and exercising programs 

Interviewing members of client staff at different levels and making recommendations to improve existing processes and controls 

Facilitating Business Impact Analysis (BIA) workshops to identify the most critical processes within an organization along with the assets that are required to continue those processes during a period of disruption 

Supporting clients in identifying risk exposures that could result in significant disruption to their businesses 

Identifying operational controls and recovery strategies that can be put in place to reduce the impact or the duration of a realized hazard 

Preparing business continuity and crisis management materials, including strategies, templates, documents, for use by clients as part of their programs 

Facilitating business continuity and crisis management simulation exercises, including preparation of realistic scenarios and injects that can be used to model the client’s response  

Managing engagement economics and project management requirements, including estimating job resources and budget and time requirements, ensuring that all budgets, milestones and other deadlines are met, and scheduling and managing PwC resources and staffing on engagements  

Experiences and skills you’ll use to solve  

Strong experience in a combination of business continuity, crisis management, crisis communications, emergency response and disaster recovery in industry or with a professional services firm 

Experience with business development and sales including responding to RFPs (request for proposal) and proposal writing, ideally for a professional services firm 

Practical experience and knowledge of relevant ISO and other industry guidelines and standards 

Project management experience including job costing, monitoring and reporting 

Strong ability to independently facilitate workshops with senior client leadership 

Excellent analytical skills, critical thinking and problem-solving skills 

Ability to multitask and manage multiple projects engagement and clients at once 

Flexibility to travel to client sites throughout Canada up to 10%.  

This role doesn’t support completion of the Canadian CPA designation  

PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer  

 

 Why you’ll love PwC    

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc    

   

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.  

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Bankruptcy Analysis, Bankruptcy Code, Bankruptcy Management, Bankruptcy Restructuring, Business Liquidations, Cash Flow Analysis, Client Management, Coaching and Feedback, Communication, Conducting Research, Corporate Development, Corporate Finance, Corporate Management, Creativity, Data Rooms, Debt Restructuring, Embracing Change, Emotional Regulation, Empathy, Financial Modeling, Financial Review {+ 20 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

October 5, 2025

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.

We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.

To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation.

Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons.

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.

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