Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive change in a fast evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

The Lead Scrum Master plays a critical role in enabling high-performing teams and fostering a culture of continuous improvement. This role is accountable for establishing and sustaining the Scrum framework across multiple Scrum Teams within Cricket IT, guiding them in adopting Agile principles and practices that deliver customer value. The Lead Scrum Master will coach teams in self-management, facilitate Scrum events, remove impediments, and apply effective techniques to help teams deliver high-value increments. They will work closely with Cricket IT and business stakeholders to ensure alignment of goals, manage dependencies, and promote transparency. 

Key Responsibilities:

Scrum Framework Stewardship: Ensuring the Scrum framework is understood and followed.

Facilitate Scrum Events: Ensure all Scrum events (Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective) occur, are time-boxed, and are productive and purposeful. Coach the team on the value and intent of each event.

Team Enablement & Coaching: Guide the Scrum Team (Product Owner, Developers, UX Designers and Content Writers) toward self-management and cross-functionality. Support the team in delivering high-value Increments that meet the Definition of Done. Foster a culture of ownership, accountability, and continuous learning.

Remove Impediments: Proactively identify and remove impediments that hinder the team’s progress. Collaborate across organizational boundaries to resolve issues that impact delivery.

Flow Metrics & Continuous Improvement: Leverage flow-based metrics (e.g., cycle time, throughput, WIP, aging work items) to help the team visualize their workflow, identify bottlenecks, and improve delivery predictability and customer value.

Cross-Team & Stakeholder Collaboration: Facilitate collaboration across multiple Scrum Teams and with business stakeholders. Drive alignment on strategic goals, manage cross-team dependencies, and foster transparency through open, consistent communication with stakeholders at all levels.

Supporting Multiple Scrum Teams: Support one or more Scrum Teams, ensuring they are collaborating effectively and consistently delivering value through high-quality Increments.

Organizational Coaching: Lead, train, and coach the broader organization in its Scrum adoption. Partner with leadership to remove organizational impediments and support agile transformation efforts.

Job Contribution: An experienced professional recognized as an expert in creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Supervision: Reports to Associate Director Supervisor

Education/Experience: A Bachelor’s degree (BS/BA) in Computer Science is desired. 5+ years of related experience.

Scrum certifications are required (PSM I & PSM II)

Supervisor: No

Our Lead Scrum Master earns between $128,400 - $192,600 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage  401(k) plan  Tuition reimbursement program  Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  Paid Parental Leave  Paid Caregiver Leave  Additional sick leave beyond what state and local law require may be available but is unprotected  Adoption Reimbursement  Disability Benefits (short term and long term)  Life and Accidental Death Insurance  Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  Employee Assistance Programs (EAP)  Extensive employee wellness programs  Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,AT&T internet (and fiber where available) and AT&T phone

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. 

Ready to join our team?

Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia

Salary Range:

$128,400.00 - $192,600.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-88677 Date posted 10/31/2025