Overview:

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.


Responsibilities Include:

 • Follow Brand standards, recipes, and systems
 • Follow food safety standards
 • Prepare food and beverages
 • Assemble and package orders
 • Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
 • Maintain a clean and organized workstation
 • Clean equipment, service areas, and guest areas
 • Stock items, such as cups, lids, etc. at the workstation
 • Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
 • Meet speed of service standards while delivering accurate orders to guests
 • Serve and communicate with guests
 • Maintain a guest-focused culture in the restaurant
 • Communicate effectively with managers and coworkers
 • Organize and maintain stock room and refrigerated areas


Education/Experience:
 • None

Key Competencies
 • Works well with others in a fast-paced team environment
 • On time, demonstrates honesty and a positive attitude
 • Willingness to learn and adapt to change
 • Guest focused

Physical Demands/Working Conditions:

 • Standing on feet
 • Repetitive motion, including bending, stooping, and reaching
 • Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
 • Working in a small space






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