No Relocation Assistance Offered Job Number #168733 - Copenhagen, Copenhagen, Denmark **Who We Are** Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. **Location: Denmark** **Reporting to: C2C Team Leader** **Why Work For Colgate Palmolive:** + **The learning & development opportunities** : You will refine your commercial mindset and continue to learn new skills working closely with a cross-functional team giving you exposure to all local market departments. + **The challenge & variety:** You will operate in a fast paced operational environment, directly impacting the day-to-day performance of the business, with personal accountability for your business. + **The global experience:** You will have the opportunity to work with global brands, participate in global strategies with potential to develop your career internationally. + **The Colgate Values: We are Caring, We are Inclusive and We are Courageous are integral to how we operate every day.** **Job Purpose** In this role, you will be the go-to expert for credit management, collections, and deductions. You'll partner with our local teams to ensure our customer accounts are managed efficiently, helping us maintain strong financial partnerships. This is an exciting opportunity to apply your skills in a dynamic environment and contribute directly to our success. **What You'll Do** + **Credit Management:** You'll analyze customer credit data, including financial documents and payment history, to set appropriate credit limits and payment terms. You'll partner with local teams to get the necessary approvals and ensure our customers are set up for success. + **Collections & Relationship Building:** You'll take the lead on managing customer collections, reaching out to customers about past-due payments, and resolving any discrepancies or issues. You'll be the main point of contact, documenting their responses and escalating complex issues when needed. + **Deduction Resolution:** You'll dive into customer deductions, matching them with supporting documents, and clearing credit notes to keep our accounts accurate. + **Financial Reporting & Analysis:** You'll prepare monthly and quarterly AR analyses and cash forecasts, providing key insights to local teams. You will also calculate and process bad debt reserves and AR reclassifications. + **Collaborate and Support:** You'll work closely with various teams, including local Finance, Customer Service, and Customer Development, to handle customer issues and requests. You will also be a key contributor to other tasks assigned by your team lead. **Who We're Looking For** + A professional with experience in customer service or a similar role where **maintaining customer relationships** was a key focus. + **Excellent communication skills, both written and verbal,** are a must. + Proficiency in **Danish and Swedish** **language** is essential for success in this role. Knowledge of Norwegian is an advantage. If you're a proactive problem-solver with a passion for numbers and people, we encourage you to apply! **Our Commitment to Inclusion** Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. **Equal Opportunity Employer** Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk\_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation. \#LI-On-site