Modern office in Rowville with onsite parkingStability + Growth + Staff discountsFixed Term (6 months) opportunity

Support our stores with their accounts. Minimise bad debt; chase payments; build strong relationships. Stability+Growth+Generous Staff Discounts.

GPC Asia Pacific is currently seeking a talented customer service expert to join our finance team as a Store Network Credit Officer on a Fixed Term 6 Months basis, to complement our talented team in our Rowville Support Office.

What You Will Be Doing: 

Customer Service

Make and receive phone calls from customers and our store networkHandle customer complaints and resolve queriesProcess journals to resolve banking/receipting issuesProvide genuine, friendly, prompt service

Debt collection / credit control

Contact customers/stores and investigate reasons for late payments and payment optionsNegotiate a payment plan for customersPlace accounts on stop credit as requiredCheck and investigate disputes or discrepancies with customer accounts

Account Maintenance

Account maintenance and set upSet Credit limits for customers Ensure appropriate security processesReconciliations and ReceiptingEnsure all Key Accounts are reconciledReporting as requiredAdministration

About You

Previous experience in a similar roleCustomer service experienceLooking to kick start your professional career, or an experienced person wanting to join a stable, progressive companyBe available full-time hours, 8am – 4pmDemonstrated ability to provide exceptional customer service and develop strong professional relationshipsExcellent verbal and written communication skillsIntermediate mathematical and literacy skillsIntermediate computer skills, and confidence with excelPrevious experience working with D365 is advantageous

Some of the reasons we love working at GPC:

Part of a global organisationSuccessful, stable, growing businessSupport iconic and emerging Australian brands: Repco, NAPA, AMX, Sparesbox and moreAttractive product discounts across all GPC AP businessesStrong rewards & recognition programsA supportive team environment, where we work with supremely talented peopleEmployee Assistance Program for team members and their familiesCareer development prospectsStrong values-based foundationsInnovation and forward moving are a reality

About Us

With 100 years operational experience, GPC Asia Pacific is the largest automotive aftermarket parts supplier in Australia and New Zealand. With 6,000 employees, GPC Asia Pacific operates a number of portfolio businesses in the automotive parts market, with the most well-known being Repco, NAPA, AMX and McLeod Accessories.

Thank you for your interest in becoming part of GPC Asia Pacific

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.