Hello Future Credit Head: Operations
Welcome to FNB, where we believe help is at the heart of human greatness. Our vision is to be a great business helping to create a better world.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
Role Overview:
To investigate all potential or actual losses to the Bank due to suspected criminal activities, or other related operations, internally and externally
Are you someone who can:
Oversee the optimization of credit processes, identifying inefficiencies, and implementing solutions to enhance efficiency and accuracy.
Collaborate with IT & other relevant teams to leverage technology for improving credit operations, such as implementing automation and digital solutions to streamline workflows.
Provide oversight on timely execution of quality deal conclusion and timely response to customer queries to influence customer satisfaction index and the bank’s retention strategy.
Provide custodianship and repository of the bank’s credit frameworks, policies, and processes, as well as securities
Review credit risk Management Information and analysis provided by the Credit team, to identify risk and emerging trends to inform decision-making and improvement of business processes and policies for effective credit risk management, and to escalate and manage breaches where applicable.
Provide training to credit teams on updated policies, procedures, and technological tools to ensure consistency and adherence to credit standards across the bank.
Design and implement standardized credit processes, ensuring consistency and efficiency in credit decision-making and risk management practices.
Foster collaboration between credit, risk, business, and technology teams to ensure alignment of objectives and effective implementation of initiatives.
Establish metrics and KPIs to monitor the effectiveness of credit processes, policies and technology enhancements, providing regular reports to senior management.
Work closely with risk management teams to identify and mitigate credit-related risks, ensuring the bank maintains a strong credit portfolio.
Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
Drive strategic relationships with relevant peers to enable optimisation of the business value chain.
Stay abreast of emerging trends, technologies, and market dynamics, continuously learning and adapting strategies to remain competitive and innovative.
Analyse information and reports to identify trends, discrepancies and inconsistencies for decision making purposes.
Lead implementation of performance management plan that optimises delivery and builds a culture of recognition and fairness across the business area.
Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values.
Manage a team of dynamic individuals that can adapt to changing market environments whilst managing the credit risk of the bank within risk appetite.
You will be an ideal candidate if you:
Have a Degree in Accounting/Finance/Business/Engineering
Management courses completed will be an advantage.
Have 5 to 8 years of experience in banking and credit in a senior role.
You will have access to:
Opportunities to network and collaborate.
A challenging Working Environment
Opportunities to innovate.
We can be a match if you are:
Always doing the right thing – Fights for ethical conduct and transparency, both inside and outside
Staying Curious – Believe in insight, creativity, and its power to unlock value.
Deeply Invested – Take initiative and be a leader in your own right.
Valuing differences – Be inclusive, gracious, decent, and humble.
Building Trust not Territory – Crete a culture of sharing
Courages – We’ve built a culture of bravery by speaking our minds and encouraging others to do the same.
Are you interested to take the step? We look forward to engaging with you further. Apply now!
All appointments will be made in line with FirstRand Namibia’s Employment Equity plan.
The Group actively supports the recruitment and advancement of people with disabilities. We encourage that candidates voluntarily declare their disability and consult the Group should they require reasonable accommodation
Closing Date: 27 August 2025
All applications must be done via the Group’s application portal. To access the portal click on the link below.
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Job DetailsTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
28/08/25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.