Newmarket, NH, 03857, USA
1 day ago
Credit & Collections Specialist
Description What You’ll Be Doing: Collections & Customer Engagement + Reach out to customers professionally and respectfully — we’re all about solving problems, not creating tension. + Work collaboratively across teams to resolve disputes, uncover root causes, and ensure everyone walks away happy. + Champion a customer-first mindset, building trust while collecting what’s owed. Credit Management + Evaluate new and existing customer accounts with care — balancing risk with opportunity while keeping the customer experience at the forefront. + Set smart credit limits and payment terms, always committed to protecting the business while supporting our partners. + Monitor exposure and proactively suggest improvements to our credit strategy as we grow. Cash Applications + Apply daily payments with accuracy and speed — every dollar in the right place, every time. + Investigate short-pays, overpayments, and unapplied cash with curiosity and determination. + Keep accounts squeaky clean and always look for ways to streamline and improve the process. Why You’ll Love It Here: + Fast-paced, high-growth environment where your ideas are welcomed and your impact is real. + A culture of continuous improvement — we don’t just accept feedback, we thrive on it. + A community-driven team that supports each other and our customers. + A customer-centric company that values trust, relationships, and service. + Competitive pay, great benefits, and room to grow. Requirements + 3+ years of experience in credit, collections, or cash applications — bonus if you’ve done all three. + Associate’s degree or Certification + You love solving problems and making things better — continuous improvement is in your DNA. + You bring enthusiasm to your work and energy to your team — people enjoy working with you. + Proficiency with ERP/accounting systems (QuickBooks, NetSuite) and Excel. + Excellent communicator — you're clear, professional, and not afraid to pick up the phone. + You take ownership of your work — committed to accuracy, timeliness, and accountability. + Understanding of credit risk tools like Credit Safe is a plus. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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