Birmingham, AL, 35298, USA
3 days ago
Credit & Collections Manager
Description A growing construction-focused organization is seeking an experienced Credit & Collections Manager to take full ownership of the company’s accounts receivable function and lead the credit and collections team. This role is responsible for improving cash flow performance, reducing Days Sales Outstanding (DSO), and building strong internal and external relationships across sales, branch leadership, and customers. This position will play a key leadership role in assessing current processes, implementing training programs, and developing best practices for credit, collections, and customer relationship management. Key Responsibilities + Assume full ownership of the company’s accounts receivable and collections operations + Contact customers with past-due balances to confirm payment status, establish payment arrangements, and resolve disputes + Drive improvements in DSO and maintain consistent weekly cash flow + Assess the current AR team and implement structured training programs and best practices + Train team members on AR protocols, customer communication, and relationship management + Develop team skills in evaluating customer creditworthiness and setting appropriate credit limits + Establish and maintain strong working relationships with sales teams, branch managers, and customers + Create and implement credit policies and procedures + Coordinate introductions and relationship-building with key internal and external stakeholders within the first month + Ensure shared account knowledge and consistency across the AR team + Continuously improve efficiencies and departmental processes Work Environment + Full-time, onsite role based in Birmingham + Occasional travel to branch locations + High-impact leadership role with visibility across the organization + Opportunity to shape and improve the AR function This is an excellent opportunity for a seasoned credit and collections professional who enjoys building teams, improving processes, and making a direct impact on company cash flow and customer relationships. For immediate consideration, apply now or contact Bryan Rushing with Robert Half, Birmingham AL. Requirements Qualifications + Extensive experience in credit and collections within the construction or project-based industry + Proficiency with Notices to Owner (NTOs), lien filings, and lien waivers in AL, GA, and FL + Strong leadership, training, and team development skills + Excellent communication and negotiation abilities + Ability to balance customer relationships with firm collection objectives + Critical thinking and problem-solving mindset + Experience developing credit protocols and policies This is an excellent opportunity for a seasoned credit and collections professional who enjoys building teams, improving processes, and making a direct impact on company cash flow and customer relationships. For immediate consideration, apply now or contact Bryan Rushing with Robert Half, Birmingham AL. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
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