Credit and Revenue Partner, Vietnam
Sanofi Group
**R2817640 Credit and Revenue Partner, Vietnam**
+ Location: Ho Chi Minh City, Vietnam
+ Job Type: Permanent fulltime
**About the Job**
As Credit Risk & Revenue Management Partner, you will play a key role in ensuring the end-to-end efficiency of Sanofi’s Customer Invoicing to Cash (CI2C) operations and the successful local deployment of the integrated Order to Cash (iO2C) transformation. You’ll lead our Vietnam-based CI2C team, acting as the face of finance operations for customers, internal stakeholders, and the regional hub.
We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply and Business Operations teams. With your leadership, we’ll drive customer satisfaction, ensure cash performance, and implement best-in-class financial processes that make a lasting impact.
**Main Responsibilities**
+ Oversee end-to-end CI2C activities in Vietnam, including credit management, AR, collections, cash application, and reporting
+ Act as the country lead for the iO2C transformation project – assess, plan, and support the implementation of the future Order to Cash operating model
+ Serve as the primary point of contact for escalations and credit-related decisions involving customers, internal teams, and the KL Hub
+ Lead credit assessments, blocked order reviews, and customer risk analysis in line with global policies
+ Drive continuous improvement initiatives, automation projects, and process standardization aligned with global core models
+ Ensure strong performance tracking through KPI dashboards (e.g., DSO, Working Capital, OTIF) and regular reporting to regional leadership
+ Lead monthly AR closing activities and Local Credit Committee meetings, ensuring timely actions and decisions
+ Collaborate cross-functionally with Finance, Trade, Supply Chain, and Commercial teams to ensure integrated service delivery and issue resolution
+ Monitor and ensure compliance with internal controls (SOX), audit requirements, and data governance standards
+ Lead and develop the local CI2C/iO2C team, ensuring proper capability building, resource allocation, and performance management
+ Represent BO/GFC in relevant local committees on commercial policy, disputes, and customer service
**About You**
+ Experience leading Order to Cash (O2C) or Customer Invoicing to Cash (CI2C) functions in a multinational or shared service environment
+ Background in credit risk management, customer finance, collections, or related operations
+ Strong stakeholder engagement and ability to manage cross-functional collaboration across Finance, Trade, and Supply Chain
+ Experience in large-scale transformation projects or implementation of global operating models (i.e., Core Model, SAP, automation tools)
+ Deep understanding of financial controls, audit practices, and compliance requirements (e.g., SOX)
+ Skilled in performance management, KPI tracking, and driving operational improvements
+ Fluent in English (spoken and written); local language proficiency a plus
+ Bachelor’s or master’s degree in finance, Accounting, or Business; relevant certifications (e.g., CPA, ACCA) preferred
+ Proven leadership capabilities with ability to coach and develop high-performing teams
**Why Choose Us?**
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
+ Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
+ Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
**Pursue Progress. Discover Extraordinary.**
Pursue Progress. Discover Extraordinary.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !
Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/)
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo)
As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)
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