Welcome page Returning Candidate? Log back in! Credit and Collections Analyst Job Locations US-OK-Tulsa ID 2025-6260 Category Finance Position Type Regular Full-Time Work From Home No About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. We offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

 

Role Purpose:

The Credit & Collections Analyst role is one of Finance’s main customer facing positions which supports Account Receivable function including dispute resolution and customer service. Individuals in this role are required to achieve company goals and maintain overdue %, follow up with customers via calls and email in order to ensure timely collections. Our Credit And Collection Analyst should exhibit professionalism and trustworthiness excellent communication skills, as well as an ability to work independently.

Responsibilities

Responsibilities:

Performs effective debt collection activities across various HireRight and GIS entities on small size customers according to company revenue segmentation via calls, emailsManages of a portfolio of clients, monitor, and ensure the timely recovery of the accounts receivable (AR) according to our policies.Analyze, review, and determine the root cause of a collection issue and build relationship with internal and external stakeholdersReports any significant past due in the AR and/or any situation that could have an impact on collections.Provide constant update of account status.Resolve SalesForce queue and general inbox customer inquiriesApply business logic to properly categorize a collection issue and resolve them in cooperation with appropriate internal departmentsNotate all actions in the accounting systemPrioritize daily tasks and collection actions to ensure the decrease of the past due balances on assigned customers’ accountsConducts balances and AR reconciliations with Customers in accordance with the corresponding credit policies.Explain standard accounts receivable related policies and procedures to internal and external stakeholdersAccess, understand, and utilize detailed and summary level collection reportsPerform other duties as assigned or required in a positive manner Qualifications

Education:

High school diploma or equivalent requiredCollege degree preferred

Experience:

High/proficient written and verbal communication skillsHighly organized, detail-oriented, and great follow-up and follow-through skillsSolution oriented with a sense of urgencyStrong computer skillsIntermediate knowledge in ExcelAbility to thrive in a face-paced environment with quickly changing business needsAbility to work independently and apply analytical thinking while navigating through complex matrix environmentsAbility to adhere to processes, procedures and guidelines during the execution of tasks and assignmentsStrong confidentiality standardsCustomer service-related experience is an advantageB2B Collections experience is highly preferredSalesForce experience is an advantageExperience in Shared Service Center environment is an advantageAbility to work effectively in a multi-national, matrix organization

 

 

What do we offer

HireRight offers a competitive benefit package which includes: 

Medical Dental Vision Paid Life/AD&D Insurance Voluntary Life Insurance Short & Long Term Disability Flexible Spending Accounts 401K Generous Vacation and Sick Program 10 Paid Holidays Education Assistance Program Business Casual Attire Generous Referral Program Employee Discounts and Rewards And much more! 

 

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee

 

This job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.

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