Be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Activities include establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to receivables. You would interact with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of delivery, contract/PO issues, etc. Provides monthly cash receipt forecasts and various analysis. **JOB DUTIES:** + Past due collections + Minimize Bad Debt + Maintain contact with customer + Analyze account statements + Resolve customer disputes + Recommend credit terms + Analyze payment trends + Provide monthly cash forecast + Take action on deliquent accts + Promote customer satisfaction **YOU MUST HAVE:** + 1 years of experience in Accounts Receivable, Accounts Payable, Customer Service or a Finance related role + Prior experience with advanced usage of the English language inclusive of written and verbal communication. + Proven ability to manipulate and update Microsoft Excel documents to track customer invoicing– working experience with pivot tables, formulas, and macros **WE VALUE:** + Strong problem solving & analytical skills + Finance, Customer Service, or Business experience + Negotiation and influencing skills + Working knowledge on SAP AR system + Strong PC skills and experience with Microsoft products + Basic Knowledge of accounting principles + Improvement and results oriented mindset + Basic knowledge of credit risk management **SHIFTS:** Winter Time: 10:30am to 8:00pm Summer Time: 9:30am to 7:00pm **WHAT'S IN IT FOR YOU:** • Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind. • A collaborative and inclusive work environment where your contributions are valued. • Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects. • Access to cutting-edge tools, resources, and a supportive team to help you excel. • The chance to work with a global, innovative company shaping the future in its industry. \#LI-CM1 \#LI-Hybrid Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at [www.resideo.com](http://www.resideo.com/). At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the ["EEO is the Law" poster](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20poster.pdf?rv=fdc492d184344b3ea4aec0c96b321632), ["EEO is the Law" Supplement Poster ](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/EEO%20is%20the%20Law%20Supplement%20Poster.pdf?rv=ebe367cad846443e8fa5aa86062813b6)and the [Pay Transparency Nondiscrimination Provision](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Careers/Pay%20Transparency%20Nondiscrimination%20Provision.pdf?rv=11a9cf6533ba426296b137d906b0ce01). Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to [Recruitment Privacy Notice](https://www.resideo.com/us/en/-/media/Resideo/Files/Corporate/Resideo%20%20-%20Recruitment%20Privacy%20Notice.pdf?rv=6d871e71bfa24982b181c92fda232b7a). If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.