Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?

As the Device Packaging Experience (DPX) team’s Creative Operations Manager, you will be the cornerstone of our team's operational efficiency, balancing creative needs with business objectives. This position requires a unique blend of analytical thinking, resource planning, and operational expertise. You understand all the elements of the graphic design, production and printing process from end-to-end. You are the relationship manager between our creative resources and our stakeholders (Creative Program Management, Asset Management, Program Management, etc.) and external vendors, enabling our artists to produce bar-raising device packaging & publications that delights millions of customers worldwide.

Responsibilities include:
* Develop resource forecasts aligned with product roadmap and program schedules
* Prioritize projects to meet deadlines while optimizing team workload distribution
* Track and analyze program metrics to guide design and production planning
* Collaborate with internal teams on peak season planning, including resource allocation and budget management
* Oversee quarterly department wide budget planning and submission process
* Analyze business processes and create resource models to determine staffing needs
* Own design studio operations including: scheduling team meetings, coordinating with facilities, maintaining studio and printer supplies
* Build and maintain relationships with global vendors, including training coordination and performance monitoring
* Coordinate press checks between internal teams and external partners, managing print sample archives
* Implement and optimize digital tools, including Digital Asset Management (DAM) and Program Management systems
* Establish and improve Standard Operating Procedures (SOPs)