CQ Technical Representative (m/f/d) Apply Portugal , Vila Nova de Cerveira Quality Management Professionals | Experienced Full Time READY TO MAKE AN IMPACT EVERY DAY? Your journey to a meaningful career starts with ZF LIFETEC Your Tasks + Customer quality manager within the production center, customer representation; + Responsibility and authority to ensure that customer needs are taken into accou + Customer quality assurance: managing interfaces with customers including checking incoming parts, noncompliance analyses, fault analyses, customer meetings, development and implementation of corrective or preventive actions; + Preparation of audits: ensure adequate planning and performance of customer audits according to customer-specific requirements and legal standards; + Launch support: Provide support for new launches by participating in the definition "boundary sample" and monitoring the start-ups of each project in person; + Lead 8D's action plans for all customer impacts ensuring effective/time-efficient response according to ZF customer requirements and procedures; + Quality interface Systems for analyzing specific customer requirements; + Inform all tiered levels about customer/RSs results; + Monitor customer performance through regular customer visits and portals; + Lead corrective/preventive action plans to meet customer expectations; + Tracking and reporting of customer indicators: Quality; + Monitor costs associated with customer incidents/customer representation . Your Profile + Degree in Engineering or similar; + Experience in customer quality service and/or automotive industry; + Fluent in English; + IT domain in the user's perspective, excel advanced knowledge (added value) and Power bi (added value); + Interpretation and knowledge of customer standards (CSR) and systems (IATF 16 949 Specific requirements; + Knowledge of 8D's problem analysis and resolution, quality tools: brainstorming, Ishikawa, 3xWhy and APQP; + Resilience, communicator and working capacity in mulicultural environment. + 5+ years of experience in customer quality service and/or automotive industry Our Benefits Competitive compensation and benefits | Continuous learning opportunities | Discounts for employees with several partners | Flexible working hours. Be part of our ZF Lifetec team as CQ Technical Representative (m/f/d) and apply now! Contact Ana Rita Pereira Martins CQ Technical Representative (m/f/d) Portugal , Vila Nova de Cerveira Quality Management Professionals | Experienced Full Time Apply