Pacific Refreshments Pte Ltd (Coca-Cola Singapore) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and Southwest Asia business units. We are on a journey of growth - having completed the construction and expansion of our site towards doubling our manufacturing capacity in recent years. We have also embarked on our digital transformation journey, striving to be the Lighthouse for the Consumer Products Supply (CPS) plants in Asia and to be a leader in digital transformation. We champion a safety-first culture, dedicated to protecting our employees' well-being and fostering a secure workplace that values each individual. Pacific Refreshments Pte Ltd is a winner of the '2020 HR Asia Best Companies to Work For' Award. **Position Overview** + Build a Total Quality Management culture by driving/developing the capabilities of the Associates on Quality aspects on the job and to evaluate process/equipment capabilities through the Validations and Process Monitoring. + Ensure manufacturing processes/process quality activities are followed in compliance with KORE & ISO, GMP and local regulation requirements by developing & providing SOP's for plant processes and timely technical support and decision on the quality problem, observation to protect product's integrity and specification and final disposition of customer complains/feedback. + Establish and maintain an effective, governed and documented system for all company processes, which is integrated compliant to its entire applicable standard references and capable of meeting company requirements continually. + Evaluate new packaging material and ensure the packaging fitness for use and handling of all packing material documentation which is part of quality system. **Responsibilities** **Process Quality Activities:** + Ensure plant's operations continue keeping pace with new KORE requirements, regulations, quality management methods and industry best practices. + Regular conduct the risk assessment for plant key processes to mitigate the risk of failure to deliver Quality product. + Ensure that quality is built into the process by training Associates on Quality monitoring aspects. + Validate equipment and processes, routinely monitoring and adherence to Good Manufacturing Practices of the highest standard. + Create a technical library/database by compiling in an easy retrieval system all the technical information available in the plant post-commissioning and compiling the validation reports generated as a result of the Validation Master Plan implementation. + Ensure all manufacturing instructions (SMI) are followed by production effectively. + Organize and support plant's associates to use the problem-solving tools for root-cause analysis and action plans to eliminate the recurrence of quality issue + Support Corrective/Preventive actions of PDR, TDQ, and analysis of manufacturing problems. + Perform process validations and process capability studies to ensure the performance of production equipment meet KORE requirements and required actions are implemented if there is any deficiency + Approve manufacturing equipment for use after maintenance (calibration, maintenance, etc) + Assess existing processes/operations to seek the possibility to eliminate non-value activities by adopting OE concept and methodology + To review the completed analysis report against KO requirements and documents relating to food regulation for auxiliary material / processing aid to authorize the supplier finally **Plant GMP / Security Program** + Routinely monitoring and adherence to Good Manufacturing Practices of the highest standard and ensure plant's security program are in-placed effective. + Follow-up on the execution of the GMP programs in both general facilities by outsourced service contractor and manufacturing area by direct GMP housekeepers + Management of the pest control and housekeeping program by monitoring & evaluating the service performance (contractors), controlling, and monitoring the housekeepers' performance inside the manufacturing area to ensure total compliance with GMP standards. **Management System** + Implement Quality requirements (KORE and ISO) and provide suggestions and recommendations for improvement based on food/pharmaceutical industry's experience. + Support implementation, assessment and improvement of Quality and Food Safety Management System + Support internal auditor team of quality system and actively participate the scheduled internal audit to continuously improve/upgrade plant's quality system and operations. + Manage key programs for the Integrated Management System to ensure the compliance of ISOs and KORE requirements **New Packaging development and routine incoming inspection** + Work with Asia packaging specialist to develop new packaging suppliers to meet the increased volume and introduced new process/equipment. + Continuously optimize packaging material to improve the plant's performance on TDQ and OTIF and ensure the packaging material meet our spec prior to use. + Collate packaging information to ensure completeness and accuracy in PICASSO and related databases. **Requirements** + Minimum experience is 5 years prior experience in quality assurance role in a food/beverage or pharmaceutical industry. + Familiar with ISO and Food Safety Quality System, understand KORE requirements will be preferred. + Knowledge of concentrate manufacturing and quality system, project management experience; strong GMP experience, problem solving skills. strategic-thinking, planning, organizing and executing skills. + Knowledge of local food laws/regulations. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.