We’re looking for an on-site Counter Sales Representative in the wholesale plumbing supply industry.

Our client is a well-established wholesale distributor specializing in plumbing products and solutions for contractors and trade professionals. Known for stability, long-term employee tenure, and internal growth, this organization operates in a high-demand, technical environment where product knowledge truly matters. The Counter Sales Representative will be responsible for supporting contractors and customers at the counter and over the phone, with a strong focus on plumbing-specific products, systems, and applications.

Counter Sales Representative responsibilities:

Serve as the primary point of contact for walk-in and phone-in customers, primarily plumbing contractors and trade professionals Provide knowledgeable guidance on plumbing products, fittings, fixtures, and related materials Accurately enter orders into the ERP system, ensuring correct product selection and pricing Troubleshoot customer issues, backorders, and product questions using plumbing expertise Conduct stock checks and confirm availability across warehouse and branch locations Maintain organization and cleanliness of plumbing inventory, aisles, and counter areas Support shipping and receiving activities related to plumbing materials as Collaborate with warehouse and sales teams to ensure smooth daily operations

The successful candidate has:

2+ years of hands-on experience in the plumbing industry (counter sales, wholesale distribution, contractor support, or similar) Strong working knowledge of plumbing products, components, and real-world applications Proven customer service skills with the ability to support trade professionals efficiently Comfort working in a fast-paced, technical environment Basic computer proficiency and experience with order-entry or ERP systems A dependable, team-oriented workstyle and strong attention to detail

Compensation and benefits:

The discussed hourly wage range is $22- $25 depending on experience Candidates with deeper plumbing knowledge may be considered at higher compensation RRSP matching and annual profit-sharing program 100% employer-paid medical and dental benefits Training and long-term advancement opportunities within the organization

Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.

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