JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role Purpose

Corporate Receptionist are Employee Experience Ambassadors, committed to providing a superior customer and employee experience.

The Corporate Receptionist is a client / hospitality service orientated function, responsible for services including, but not limited to, hospitality and events management, reception and visitor management, pantry management, meeting room management and client suite services.

They will be instrumental in ensuring the workplace delivers a great experience for visitors and staff, taking ownership of the workplace by making sure they have happy customers and visitors in their community.

Corporate Receptionist must be passionate about customer service and willing to go ‘the extra mile’ to assist staff and visitors. They are brand ambassadors for JLL and our client.

Corporate Receptionist need to be confident in engaging with new customers and build relationships with existing ones, curating moments of inspiration and delight across all services.

What this job involves:

Meet, greet and guide all staff, customers and visitors

Ensure reception desks, waiting areas and internal meeting rooms are maintained to highest standards of tidiness and cleanliness as outlined in any operational KPIs

Serve as an information source for staff and customers- assist and advise with any inquiries on building facilities, meeting room locations, special events, surrounding amenities as appropriate

Inform hosts of the arrival of their guests or escort to host/ meeting room (in line with security practices)

Brief visitors on arrival on fire evacuation procedures- emergency exits, evacuation routes and assembly points

Issue and control visitor security passes; Liaise and interact with security to guarantee a safe working environment for all visitors and staff

Support and manage the meeting room booking system, which includes booking all forward and same day reservations, cancellations and / or amendments to bookings as per client requests ensuring frequent communication with end user on their booking

Manage catering requests, AV or VC, room equipment, any special requirements etc… liaise with FM team/ catering/ security/ any other vendors as appropriate to ensure all requests are fulfilled accordingly

Proactive premises inspections, proactively raise work orders for surrounding areas to report any maintenance issues, cleanliness issues or system faults where necessary

Qualifications

Fluent in French and English – written and oral

You are passionate about people, providing them with great experiences. A natural "people person" with exceptional Customer Service skills and attuned to customer needs

Previous Hospitality/ Reception experience is preferred- minimum 2 years

Flexible and proactive; Comfortable working in a fast-paced environment

Strong problem-solving skills with the ability to react quickly and decisively when faced with a problem or issue

Strong team player with a commitment to support their colleagues

Exceptionally organised and skilled in multi-tasking, with outstanding time management skills

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.